Q&A:
Why doesn't Fetch A Meal feature restaurant reviews?
At FAM, we are experts in logistics and hand-delivery, not food critics. We believe a restaurant’s reputation belongs on dedicated review platforms, not tucked behind a delivery fee. Our job is to protect the integrity of your meal from the kitchen to the customer’s hand—ensuring it arrives exactly as the chef intended.
Why We Don't Leave It At The Door
After careful research our team discovered restaurants reported a 24% loss in revenue from orders left at the door or mysteriously taken. Other factors included cold or room temperature meal complaints and refund request in the 75% range. In order to eliminate loss, waste and missing order claims, Fetch A Meal has enacted a strict hand to hand delivery model accompanied with a strict no refund policy for request outside our standard operation procedures. By protecting the hand-off, we protect your profit. We deliver the integrity of your kitchen, not just the contents of a bag.